We think you’ll love our products, but if you’re not completely satisfied, you have 21 days from receiving your order to arrange a return. Email us with your order number and the item(s) you’d like to return at firstname.lastname@example.org. We will provide a return authorization and shipping instructions. Shipping costs incurred for returns will be the responsibility of the customer. We will contact you within 1-2 business days from receipt of the package to confirm your return has been processed. All refunds will be issued to the original form of payment within 10 business days of receipt. Shipping charges will not be refunded.